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FREQUENTLY ASKED QUESTIONS

  • Do I need a physician referral for physical therapy?
    You do not require a referral for physical therapy in Illinois! Please come in for an evaluation and our skilled Clinicians can determine if physical therapy can help you!
  • How do I prepare for my first appointment?
    Once you are scheduled for your evaluation, whether you scheduled online or over the phone, you will receive an email including paperwork to complete prior to your appointment. We recommend completing this ahead of time to maximize your time with the therapist.
  • Can I bring my child to my appointment?
    Yes! We completely understand how hard it can be to find a sitter. We can use this as an opportunity to go over lifting or carrying postures or anything else child care related that may be an issue!
  • What do I wear to my appointment?
    We recommend wearing something loose-fitting and comfortable to physical therapy since we will be moving around.
  • Do you provide parking?
    Free street parking is available on California Ave and the nearby streets!
  • Do you take insurance?
    Our clinic model is mainly self-pay because that allows clinicians the ability to perform the most beneficial treatments to get you better quicker without worrying about insurance limitations. The only insurance we accept is BlueCross BlueShield PPO and BlueCross Blue Choice PPO. If you have another insurance, we can submit it for out-of-network reimbursement. Please call us for more information.
  • What is pelvic floor physical therapy?
    The pelvic floor is a specialized group of muscles that assist with urination, defecation, and sexual function. Pelvic floor physical therapy provides treatment to these muscles to improve
  • Can I come if I am on my menstrual cycle?
    Yes, we will always on your preference. This means a session can be focused solely externally if you prefer. Please let your provider know what will make you most comfortable. If you still prefer to cancel an appointment, please abide by our cancellation policy.
  • When is the appropriate time to start postpartum pelvic floor therapy?
    Any postpartum woman can and should complete pelvic floor therapy. It is recommended that therapy begins once your OBGYN or Midwife clear you at your six week follow up.
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